pkrbat Privacy Policy

Who We Are

pkrbat ("we", "us", "our") operates the online sports betting and casino platform accessible at pkrbat.vip. We act as the data controller in respect of all personal data collected and processed through the Platform. As data controller, we determine the purposes and means of processing your personal information and are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

pkrbat is committed to operating in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability. These principles underpin every data-related decision we make.

For all privacy-related enquiries, our designated Data Protection contact can be reached at [email protected] with the subject line "Privacy Enquiry".

Data We Collect

pkrbat collects only the personal data that is necessary to provide our services, verify your identity, process financial transactions, and fulfil our legal and regulatory obligations. The categories of data we collect are set out below.

2.1 Identity & Registration Data

• Full legal name as it appears on your CNIC (Computerised National Identity Card)
• Date of birth (to verify you are aged 21 or above)
• Gender (optional, for personalisation purposes)
• Nationality and country of residence
• CNIC number (collected during KYC verification only; not stored in plain text)

2.2 Contact Data

• Email address (primary communication channel)
• Pakistani mobile number (for SMS verification and account security alerts)
• City of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad) for localisation and fraud prevention

2.3 Financial Data

• JazzCash or EasyPaisa mobile wallet number
• HBL, UBL, or Meezan Bank account details (IBAN, account title) where used for bank transfers
• Deposit and withdrawal transaction history, including amounts in PKR, timestamps, and reference numbers
• Bonus and promotional credit history

2.4 Technical & Usage Data

• IP address and approximate geolocation (city/country level)
• Device type, operating system, and browser version
• Session duration, pages visited, and in-Platform navigation patterns
• Betting and gaming activity logs (markets selected, stakes placed, game titles played)
• Login timestamps and account activity history

2.5 Communications Data

• Live chat transcripts between you and pkrbat support staff
• Email correspondence relating to your account, complaints, or data requests
• Responses to surveys or feedback forms you choose to complete

2.6 KYC Documentation

As part of our mandatory Know Your Customer (KYC) verification process, we collect copies of identity documents (CNIC), proof of address documents, and proof of payment method. These documents are stored in an encrypted, access-controlled document management system and are processed only by authorised pkrbat compliance staff and our approved KYC verification partner.

How We Collect Your Data

pkrbat collects personal data through the following channels:

3.1 Direct Collection

The majority of your personal data is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a promotional offer. You are always informed at the point of collection what data is being requested and why.

3.2 Automated Collection

When you access and use the pkrbat Platform, certain technical and usage data is collected automatically through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, and behavioural data such as betting patterns and session activity. This data is collected to ensure Platform security, detect fraudulent activity, and improve user experience. See Section 7 for full details on our use of cookies.

3.3 Third-Party Sources

In certain circumstances, pkrbat may receive personal data about you from third-party sources, including:

• KYC verification providers — who confirm the authenticity of identity documents.
• Payment processors — who provide transaction status updates and fraud signals.
• Responsible gaming registries — which may notify us if you have registered a self-exclusion order with an external gambling self-exclusion service.
• Fraud prevention services — which share known fraud indicators to protect the integrity of our Platform.

How We Use Your Data

pkrbat processes your personal data only for the specific, identified purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

4.1 Marketing Communications

pkrbat will only send you promotional emails, SMS messages, or in-Platform notifications about bonuses, offers, and new features if you have explicitly opted in to marketing communications at the time of registration or through your account settings. You may withdraw this consent at any time by updating your notification preferences in account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Data Sharing & Disclosure

pkrbat does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Your data may be shared with the following categories of third parties only to the extent strictly necessary and under binding contractual data protection obligations:

5.1 Service Providers (Data Processors)

• Payment processors — JazzCash, EasyPaisa, and our banking partners (HBL, UBL, Meezan Bank) receive the minimum financial data necessary to process your transactions.
• KYC and identity verification providers — receive copies of identity documents to perform regulatory-compliant verification checks.
• Cloud infrastructure providers — host Platform data in secure, audited data centres.
• Customer support platform providers — facilitate our live chat and email support systems.
• Casino game providers — receive a pseudonymous player identifier to manage your game sessions; they do not receive your name, CNIC, or financial details.

5.2 Regulatory and Legal Disclosures

pkrbat may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are legally compelled to do so — for example, in connection with anti-money laundering (AML) investigations, fraud investigations, or court orders. We will notify you of such disclosures where we are legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of pkrbat's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and given the opportunity to exercise your data rights before the transfer takes effect.

Data Retention

pkrbat retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and business intelligence purposes.

Cookies & Tracking Technologies

pkrbat uses cookies and similar tracking technologies to operate the Platform, improve your experience, and maintain security. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking Platform functionality.
• Functional cookies: Remember your preferences such as language settings, odds format (fractional/decimal), and account display preferences. Disabling these may affect personalisation features.
• Analytics cookies: Collect anonymised usage data to help us understand how players interact with the Platform, identify performance bottlenecks, and improve the user experience. We use only first-party analytics tools — no third-party analytics companies receive identifiable pkrbat user data.
• Security cookies: Help detect and prevent fraudulent activity, bot traffic, and multi-account abuse.

You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality and security of your pkrbat account.

Security Measures

pkrbat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• TLS 1.3 encryption for all data in transit between your device and pkrbat servers.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Multi-factor authentication (MFA) available for all player accounts and mandatory for internal staff access.
• Role-based access controls — pkrbat staff can only access the personal data categories required for their specific job function.
• Regular penetration testing conducted by independent third-party security specialists.
• 24/7 intrusion detection and real-time security monitoring across all Platform infrastructure.
• Staff training — all pkrbat employees with access to personal data undergo mandatory data protection and security training upon joining and annually thereafter.

Despite these measures, no internet-based system can be guaranteed to be 100% secure. You should also take steps to protect your account, including using a strong, unique password and enabling MFA through your account security settings.

Minors & Age Verification

pkrbat services are strictly available to individuals aged 21 and above. We do not knowingly collect or process personal data belonging to anyone under the age of 21. Age verification is a mandatory step in our registration and KYC process — we verify date of birth against CNIC documentation for all accounts before withdrawals are permitted.

International Data Transfers

pkrbat's primary data infrastructure is hosted in data centres serving the Asia-Pacific region. In certain circumstances, personal data may be processed by service providers located outside Pakistan — for example, cloud infrastructure providers or KYC verification platforms operating internationally.

Where such international transfers occur, pkrbat ensures that appropriate safeguards are in place, including:

• Binding contractual data protection clauses in all third-party service agreements.
• Restricting transfers to providers who maintain internationally recognised security certifications (e.g., ISO 27001, SOC 2 Type II).
• Conducting due diligence on the data protection practices of all service providers before engagement.

pkrbat does not transfer personal data to jurisdictions that do not offer an adequate level of data protection without first implementing appropriate contractual or technical safeguards.

Changes to This Privacy Policy

pkrbat reserves the right to update this Privacy Policy at any time. We will notify you of any material changes via email to your registered address and/or through a prominent notice on the Platform at least seven (7) days before the changes take effect, unless immediate changes are required by law.

The "Effective Date" and "Version" displayed at the top of this page are updated each time a revision is published. We recommend reviewing this Privacy Policy periodically. Continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated policy.

If you do not agree with any material change to this Privacy Policy, you may close your account by contacting our support team prior to the change taking effect.

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data pkrbat holds about you, please reach out through the following channel: